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Technical Consultant
Job Posted: 10 hours ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Cheltenham, Gloucestershire
Expire in: a month
Job Description
Role: Technical Consultant
Location: Cheltenham (Hybrid Working)
Salary: Up to £40,000
Are you a confident IT Support Engineer with experience across 1st to 3rd Line? Love getting out from behind the desk, meeting clients, and solving problems on-site as well as remotely? If you're looking for variety, autonomy, and exposure to a wide range of tech, this one’s for you.
We're working with a well-established MSP based in Cheltenham who are growing their team with a Technical Consultant to deliver hands-on technical support to their diverse client base across the local area.
What you’ll be doing:
* Providing on-site support at client locations around Cheltenham and Gloucestershire, tackling networking, infrastructure and user support issues.
* Delivering remote helpdesk support (1st to 3rd Line) from the office, troubleshooting everything from Office 365 and Windows Server to networking and backups.
* Acting as a trusted technical partner to clients, building relationships, spotting opportunities for improvement, and representing the business in a positive light.
* Working on a wide variety of environments, every day is different, and you'll be exposed to multiple industries and setups.
Tech you’ll work with:
* Windows Server (2016/2019/2022), Active Directory, Group Policy
* Office 365, Exchange, SharePoint, Teams
* Azure (IaaS, AAD), basic AWS exposure a bonus
* Networking: switches, firewalls, routers (Cisco, Ubiquiti, DrayTek etc.)
* Backup solutions: Datto, Veeam, Acronis
* RMM tools: ConnectWise, Autotask, or similar
What we’re looking for:
* Solid background in IT Support, ideally from an MSP or similar fast-paced environment
* Confident across 1st to 3rd Line, with good all-round knowledge of infrastructure
* Comfortable working independently on-site, solving problems and liaising with non-technical users
* A clean driving licence, you’ll be travelling to client sites regularly
* Strong communication skills and a proactive, customer-focused mindset
Salary & Benefits:
* Salary up to £40,000 depending on experience
* Car Allowance + Expenses
* Hybrid setup, split between field visits, helpdesk support, and occasional WFH
* Certs and training support (Microsoft, Azure, networking etc.)
* Friendly, down-to-earth team with a strong reputation in the local market
If you’re someone who enjoys variety, autonomy, and working closely with clients across a range of technologies, this role offers the perfect blend of hands-on support and field engineering workBefore You Apply
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Looking for your next career move? Join a top company hiring Technical Consultant job near me in Cheltenham, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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