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Technical Customer Service Advisor
Job Posted: 2 days ago
Salary: £ 26,000 - 33,000 / Annum
Job Type: Permanent
Location: Sevenoaks, Kent
Expire in: a month
Job Description
Technical Customer Service Advisor
£26,000 plus quarterly bonus, OTE £33,000 ( Top earner currently earning £50,000)
Permanent role
Wrotham (own transport needed)
Monday to Friday 8am - 5pm with 1 in 3 Saturdays 9am - 4pm
25 days holiday rising to 30 after 5 years', subsidised gym membership, enhanced pension pay (5% rising every 5 years), private healthcare
Our client is a well-established, market leader in their field and is looking for a Technical Customer Service Advisor to join their product support / customer service department.
This is a fast-paced, varied role where you will be providing technical advice over the phone, organising engineer visits and discussing care / insurance options available.
Duties for this Technical Customer Service Advisor role will include but not be limited to:
Providing technical support on the telephone
Organising and arranging engineer call-outs
Chasing engineers and updating customers where needed
Responding to customer letters / emails
Checking engineer job reports
Providing advice on care / insurance packages and upselling where possible (bonus paid on this)The successful Technical Customer Service Advisor will have / be able to:
Excellent communication skills
The ability and willingness to learn technical products and processes
Confidence in upselling
Excellent attention to detailNetbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.
All applications considered, apply or call Sarah on (phone number removed) option 2Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Technical Customer Service Advisor job near me in Sevenoaks, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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