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Technical Product Support Engineer
Job Posted: 7 hours ago
Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: Southam, Warwickshire
Expire in: a month
Job Description
Due to the continued growth, my client are now looking for a Technical Product Support Engineer. Technical Product Support are the key point of contact between our organisation and our not only our customers but their clients too, answering queries, offering advice and resolving issues.
Technical Product Support has three primary responsibilities:
1. Taking ownership of customer issues reported and seeing these through to resolution
2. Researching, diagnosing, troubleshooting and identifying solutions to resolve product issues
3. Following standard procedures for proper escalation of unresolved issues to the appropriate teams.
The skills needed to excel in Technical Product Support include:
• Strong communication and IT fluency
• Creative talents and the ability to solve tough problems
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issuesBefore You Apply
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Looking for your next career move? Join a top company hiring Technical Product Support Engineer job near me in Southam, Warwickshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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