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Technical Support Agent

Job Posted: 9 days ago

Salary: £ 28,000 - 29,000 / Annum
Job Type: Permanent
Location: Crewe

Expire in: 19 days

Job Description

Since 2011, we have been keeping your business connected, competitive and ready for the future. We have decades of combined industry experience across mobile, telecoms and connectivity solutions that meet the unique needs of every business.

Due to our continued growth and success, we are looking for a Hosted Support Agent!

Technical Support Agent

(Telecoms and Hosted Support)

£29(Apply online only) + company bonus (up to £3600 a year)

22 days holiday + banks + Christmas shutdown.

Office Based – Crewe

We are looking for a member for our Hosted Customer Support Team. The main duties of this role will be:

Working within a team of 6 agents
Managing workflow
Monitoring tickets to ensure all have been responded to in a timely and professional manner
Ensuring go-lives go smoothly
Helping and supporting customer with any technical support questions
Assisting with any billing/complaint queries
Experience Required:

Experience working on telecoms systems including – Yeastar, Gamma Horizon and Webbex Hosted platforms
Knowledge around connectivity
Experience in a customer support based role.
If this role sounds of interest, contact Beth on (phone number removed) // 

SER-IN

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Technical Support Agent job near me in Crewe! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!