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Technical Support Engineer – Boilers & Renewables

Job Posted: 11 days ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Lisburn, Lisburn and Castlereagh

Expire in: 17 days

Job Description

Technical Support Engineer – Boilers & Renewables

Job Title: Technical Support Engineer – Boilers & Renewables

Job reference Number: (phone number removed)

Office Based: Lisburn

Basic Salary: £40,000 - £45,000

Benefits: Comprehensive benefit package

The role of the Technical Support Engineer – Boilers & Renewables will involve:

  * Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps

  * The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products

  * The remainder of your time offering technical support to internal stakeholders

  * Fielding inbound telephone queries and provide appropriate solutions

  * Carry out product training and familiarisation for both colleagues and customers

  * Prompt and accurate reporting to the Customer Care Manager

  * Ensure compliance with health and safety procedures

The ideal applicant will be a Technical Support Engineer – Boilers & Renewables with:

  * Must have experience within the plumbing, heating and renewables sector

  * Would be ideal to have knowledge specifically in renewables, heat pumps and air sourced heat pumps however open

  * May be open to one of the following or closely related: engineer, installer, technical support, technical engineers, technical advisors,

  * Positive telephone manor with the ability to resolve customer queries in a professional manor

  * IT literate (Microsoft Office)

  * Excellent communication skills both written and verbal

  * Stable career history

Mitchell Maguire is a specialist technical construction recruitment consultancy, dealing exclusively with technical construction jobs, technical construction vacancies and specification positions within: Technical Support Engineer, Technical Advisor, Technical Support, Engineer, Consultant, Support, Boilers, Cylinder, Water Heating Systems, Heat Pumps, Air Source Heat Pump, Renewables, HVAC, Domestic Boilers, Plumbing & Heating, Merchants, Installers, Contractor, Location: Lisburn Office

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