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Technical Support Engineer
Job Posted: 12 hours ago
Salary: £ 27,000 - 35,000 / Annum
Job Type: Permanent
Location: Warwick
Expire in: a month
Job Description
Technical Support Engineer - Be the Voice Behind the Solution
Warwick, onsite, modern office environment
Basic salary between £27,000 and £35,000
Why join?
They supply drive and control systems to the industrial sector, supporting critical environments where reliability is essential - including power stations, Warehousing, rail depots, and cold storage facilities. Renowned for their quality products, expert technical support, and outstanding after-sales service, they have built a strong and trusted reputation in the industry
You'll be at the heart of their reputation, providing exceptional desk-based technical support to engineers and clients nationwide. If you're looking for a technically rewarding role, long-term job security, and a company that's growing year on year - this could be the opportunity you've been waiting for.
What you'll be doing
You'll start strong with an immersive technical training programme, where you'll learn everything there is to know about the electrical and mechanical engineering that powers their products. You'll be coached by experts in a friendly, classroom-based environment to get you up to speed quickly and confidently.
Then, you'll hit the ground running by:
Delivering expert-level telephone support to field engineers needing fast, reliable help during installations, repairs, or troubleshooting
Building rapport under pressure - keeping calm, empathetic, and focused when customers need you most
Advising on replacement parts and quotations during support calls to streamline issue resolution
Assisting colleagues across the business with your technical knowledge and engineering insights
Getting involved in technical projects and contributing to internal training initiatives
What's in it for you?
They know how to take care of their people. Here's what you can look forward to:
A full, structured induction and high-quality technical training from day one
Competitive salary based on experience
5% employer pension contribution
25 days' holiday (plus bank holidays) after probation
Life assurance and private medical insurance
Annual sales-related bonus
Company sick pay scheme
Cycle to work scheme and long service rewards
Employee assistance programme
Free on-site parking and complimentary hot drinks
Regular social events and a genuinely friendly team environment
Who we're looking for
You don't need years of experience - just the right mindset and technical foundations:
GCSEs in Maths and English (Grade C/4 or above)
Engineering qualifications to at least Level 3 (A-Level, BTEC, etc.) or higher in a technical discipline
A natural problem solver with an analytical mindset
Calm and confident communicator who thrives under pressure
Team player with a passion for helping others
Previous exposure to electrical or mechanical engineering is a bonus
The company does not offer visa sponsorship for overseas candidates
Ready to take the next step?
Please apply for further discussion
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
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Looking for your next career move? Join a top company hiring Technical Support Engineer job near me in Warwick! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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