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Technical Support Engineer
Job Posted: 2 days ago
Salary: £ 40,000 - 40,000 / Annum
Job Type: Permanent
Location: Wymondham
Expire in: a month
Job Description
Technical Support Engineer | Wymondham | £40k | Automotive Technology
Step into a high-impact technical role supporting world-leading automotive and motorsport organisations.
We’re looking for a Technical Support Engineer who thrives on solving complex problems in real time and enjoys working directly with customers. This role is ideal for someone from a field service, IT, or systems background who’s confident under pressure, loves troubleshooting, and is motivated by making things work better.
You’ll take ownership of technical support issues, collaborate with project and commercial teams, and drive improvements in the way we deliver support. This is a hands-on role where you’ll have the chance to grow into customer-facing or product development opportunities in the future.
What you’ll be doing
Diagnose and resolve complex technical issues across IT, networks, and hardware
Act as a subject matter expert for colleagues and customers, providing confidence and clarity under pressure
Collaborate with project and commercial teams to prioritise support requests effectively
Share knowledge and mentor colleagues through hands-on troubleshooting and project support
Introduce process improvements, automation, and documentation that make the support function smarter and more efficientWhat you’ll bring
Strong cross-disciplinary troubleshooting skills across IT, networks, and hardware
Experience working in customer-facing environments where you’ve solved problems on the spot
Evidence of project ownership, mentoring, or taking the lead on technical initiatives
A proactive, root-cause mindset with the drive to improve systems, processes, and workflows
Experience with scripting/automation or process optimisation would be a big advantage
An interest in automotive, motorsport, or simulation technologies is highly desirableSalary & Benefits
Salary up to £40,000
25 days holiday plus bank holidays
State-of-the-art facilities
Free on-site parking
Pension & healthcare
Life Assurance
Study support and professional development opportunities
Friendly and collaborative team culture
Additional company benefitsBefore You Apply
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