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Technical Support Specialist
Job Posted: a day ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Rochester, Medway
Expire in: a month
Job Description
Technical Support Specialist
Department - New Product Development / Technical
Our client is a leading UK supplier of Window & Door Hardware and ancillary products.
Reporting to - Technical Manager
* To be the front-line technical support for our customers
* To be the front-line technical support for our internal & external sales teams
* To maintain our library of profile related documentation
* To support the technical team relating to the product training programme for the business
* To support colleagues with key procedures relating to our test equipment
* To assist in the New Product Development processes as required
* To support colleagues in the Quality Control procedures as required
* To support colleagues in producing greenteQ technical documentation
Key Requirements
* Knowledge of fenestration hardware solutions within the PVCu, Aluminium and timber sectors of the market
* A problem solver
* Customer relations experience
* Experience with CAD software packages would be a benefit, but not essential
* Experience with Microsoft software such as excel, word and PowerPoint
* Experience with CRM systems and advantage
* Full clean driving licence
If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.
Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door HardwareBefore You Apply
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