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Technical & Training Specialist (Food Safety & Quality)
Job Posted: 15 days ago
Salary: £ 28,000 - 38,000 / Annum
Job Type: Permanent
Location: Warrington, Cheshire
Expire in: 13 days
Job Description
Job purpose
To provide scientific/technical application and training support, specifically relating to the product portfolio and food products/ingredients. Working closely with the Sales and Service Teams to help customers understand the analytical solutions provided.
Duties and responsibilities
Provision of product technical support for customers both face-to-face and remotely
Preparation and development of customer training material for the product portfolio, and assisting with its implementation at customer sites
Carry out technical installation/training for new customer equipment at customer sites
Present online and in-person technical applications to food/feed/dairy sector clients
Promote the principle product range, to provide customers with the ideal solution
Fulfil the work requirements for collaborative sales feasibility projects with customers and/or suppliers
Assist the Sales Team to provide training, product demonstrations and resolve problems
Provide general office support as and when required to ensure the smooth running of the Company
Adherence to all Company Policies and Procedures
Any other relevant duties as required
Person Specification
Essential
Knowledge, understanding and application of scientific methods/procedures/assays
Knowledge of analytical/laboratory equipment applications
Excellent training (practical & theoretical) and presentation skills taking account of both non technical and technical staff
Hold a full UK driving licence
Willingness and ability to travel nationally and globally to fit with customer requirements
Adaptable when working in challenging/varying environments
Ability to build, develop and influence relationships
Good verbal and written communication skills
Commercially aware
Capable of working under own initiative
Ability to manage self and time
Negotiation skills
IT literate
Able to work under pressure and to stringent project deadlines
Desirable
Knowledge of:
- Cereal Science: Grain / Milling / Baking (Proteins / Starch / Mycotoxins)
- Spectroscopy: NIR & Visible (Benchtop / Online) / Cereal, Food, Dairy Applications
- Dairy Sector: Compositional Chemistry / Antibiotic Analysis (Lateral Flow) / Microbiology (ATP)
Proven educational or training background
Provision of own transport
Dimensions of the role
Requirement for flexibility for overnight stays. Regular UK and some overseas travel. Occasional travel outside of social hours e.g., evenings and weekends to suit the needs of the business.
Working conditions
This role is office based with the need for flexibility to regularly attend customer sites where necessary, to carry out new instrument installations and customer trainingBefore You Apply
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