Hiring Now: Technical Writer Near You – Apply Today!
Your Next Technical Writer Job Starts Here – Apply Now!
Technical Writer
Job Posted: 3 days ago
Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Horsham, West Sussex
Expire in: 25 days
Job Description
We're looking for a skilled Technical Writer to join our clients team and help make complex information simple, clear, and engaging for their customers. If you love explaining things in a way that makes people's lives easier, this role could be the perfect fit.
What you'll be doing
Creating and maintaining clear, helpful support articles for the online Help Centre.
Producing engaging video tutorials and walkthroughs to guide customers through software.
Partnering with the Support Team to identify common queries and proactively create content that reduces support requests.
Working closely with Product and Training teams to ensure documentation always reflects the latest features and updates.
Reviewing and updating existing resources so they remain accurate, relevant, and easy to use.
Tracking how content is used and finding opportunities to improve our library of resources.
What we're looking for
Essential skills & experience
Strong written and verbal communication skills, with the ability to explain complex ideas simply.
Experience creating customer-facing help articles, guides, or tutorials.
Comfortable using helpdesk platforms (ideally Intercom) and content management tools.
Ability to plan, script, and record clear and engaging video content.
Excellent attention to detail and commitment to accuracy.
Strong organisational skills, able to manage multiple projectsBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Technical Writer job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).