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TELEMARKETING EXECUTIVE
Job Posted: a day ago
Salary: £ 12.5 - 12.5 / Hour
Job Type: Permanent
Location: B90, Cheswick Green, Solihull
Expire in: a month
Job Description
Telemarketing Executive
Salary: £12.50 per hour + Bonus
Location: Solihull, West Midlands
Hours: 35 ½ hours per week (Monday - Thursday 9.00am -5.00pm, Friday 8am - 2.45pm)
Contract: Temp to Perm
Our client is a well-established company with a reputation for excellence in telemarketing services. They are committed to providing their clients with exceptional results and creating a positive work environment for their employees.
They are seeking a passionate and results-driven Telemarketing Executive to join their dynamic team. As a leading provider of telemarketing services, they offer a supportive work environment and opportunities for professional growth.
What the role of a Telemarketing Executive includes:
Lead Generation & Prospecting:
* Conducting outbound calls to identify and qualify new business opportunities.
* Researching target companies and contacts to understand their business needs and challenges.
* Building a strong pipeline of potential clients.
Appointment Setting:
* Engaging in non-scripted, professional conversations with senior decision-makers (e.g., CEOs, directors, managers).
* Identifying key pain points and articulating the client's value proposition.
* Securing qualified meetings or appointments for the client's sales team.
Sales & Relationship Management:
* Making direct telesales to close deals for clients where appropriate.
* Building and maintaining strong relationships with clients' key contacts.
* Following up on leads to nurture them through the sales funnel.
Data & Administration:
* Accurately recording all call activities, outcomes, and lead information in a CRM (Customer Relationship Management) system.
* Maintaining a clean and up-to-date database of prospects.
* Generating reports on call metrics and campaign performance.
Market Intelligence:
* Gathering and documenting information about market trends, competitor activity, and client feedback.
* Providing insights to help clients refine their sales and marketing strategies.
A successful candidate will be able to demonstrate the following skills:
Exceptional Communication
* This is the most crucial skill. A successful telemarketer must be articulate, confident, and persuasive. They need to be able to engage in intelligent, non-scripted conversations, listen actively to client needs, and adapt their tone and style to different people and situations.
Active Listening
* The ability to truly listen and understand a prospect's challenges and pain points is essential. This allows the telemarketer to tailor their message and identify whether the prospect is a good fit for their client's solution.
Resilience & Persistence
* This role involves a high volume of calls and frequent rejection. Success requires the mental toughness to handle setbacks, remain positive, and keep making calls. A persistent, "never give up" attitude is vital.
Rapport-Building
* The ability to quickly establish trust and a professional connection over the phone is key. This moves the conversation beyond a simple cold call and into a more collaborative discussion.
Time Management & Organisation
* A successful telemarketer needs to be highly organised to manage their call schedule, follow-up tasks, and track their pipeline effectively. They must be able to prioritise leads and activities to meet targets.
Curiosity & Problem-Solving
* A naturally inquisitive person who enjoys learning about different businesses and industries will excel. They should be able to ask insightful questions to uncover a client's needs and then position their own client's solution as the answer.
Goal Orientation
* This is a target-driven role. Success requires a strong desire to meet and exceed key performance indicators (KPIs) such as the number of calls made, appointments set, or leads generated.
CRM Proficiency
* The ability to use CRM software (like Salesforce, HubSpot, or Zoho) to log activities, track leads, and manage data is a non-negotiable practical skill.
In return for your hard work and commitment, our client offers fantastic benefits and incentives including:
* Competitive salary and commission structure.
* Opportunities for career advancement.
* Comprehensive training and development.
* Supportive and collaborative work environment.
* Generous holiday allowance and flexible working arrangements.
* Recognition programs and incentives for top performersBefore You Apply
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Looking for your next career move? Join a top company hiring TELEMARKETING EXECUTIVE job near me in B90, Cheswick Green, Solihull! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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