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Telephone Triage Clinician
Job Posted: 17 hours ago
Salary: £ 43,895 - 52,146 / Annum
Job Type: Permanent
Location: Nottingham, Nottinghamshire
Expire in: a month
Job Description
Telephone Triage Clinician
£43,500 - £52,000 (DOE + Benefits)
Permanent
Nottingham - Flexible working/Hybrid
Full Time and Part Time shift options available
Are you an experienced clinician with a background in urgent or primary care, looking for a flexible and non-patient-facing role that still makes a real impact? As a Telephone Triage Clinician you will deliver safe, efficient clinical assessments and advice to patients across Nottinghamshire.
What will the role involve?
Provide clinical telephone triage and consultation for urgent care patients (111, EMAS, ED validation)
Assess and prioritise clinical needs, using established protocols and clinical judgement
Promote self-care and signpost to appropriate services
Collaborate with multidisciplinary teams and refer to other healthcare professionals where necessary
Support medicine administration via PGDs or prescribing qualifications where appropriate
Use systems such as Adastra, SystmOne, ICE to document and coordinate care
Participate in audits, complaints investigations, and service development initiatives
Provide guidance and support to junior staff and students
Work flexibly across days, evenings, nights, weekends and bank holidaysSkills and Experience required
Registered Healthcare Professional (NMC/HCPC), in good standing
3+ years post-registration experience working independently
Qualified in minor illness/injury (Level 6 or above) with relevant competencies
Prior experience in telephone triage or urgent care
Confident in problem-solving and working under pressure
Excellent communication, IT and clinical documentation skills
Knowledge of safeguarding, NHS policy, and data protection
Comfortable working within protocols and prioritising patient safety like 111 FIRST
Familiarity with key performance indicators, NQRs, and CQC frameworks
Flexible working options across multiple sitesBenefits include;
Access to NHS Pension, CPD, clinical supervision & wellbeing support
25 days annual leave + bank holidays (pro rata)
Hybrid working model and flexible working hours to suit all work/life balance
Mental Health First Aiders & Employee Assistance Programme
Great commutable location
Free tea & coffee, eye care vouchers & more!Ready to triage, support and shape urgent care delivery in your community?
Apply now to be part of a progressive, values-driven team at the heart of urgent primary care.Bottom of Form
Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
About Harper Recruitment Group:
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.
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