Hiring Now: Telesales Team Leader Near You – Apply Today!

Your Next Telesales Team Leader Job Starts Here – Apply Now!

Telesales Team Leader

Job Posted: 18 days ago

Salary: £ 32,000 - 36,000 / Annum
Job Type: Permanent
Location: Doncaster

Expire in: 10 days

Job Description

Telesales Team Leader

Doncaster 

£32,000 -£36,000 DOE 

Are you an experienced Telesales Team Leader with a proven track record of driving sales performance, setting and monitoring KPIs, and ensuring compliance? Do you enjoy coaching people, improving processes, and leading a high-performing team?

We're looking for a confident, organised, and results-driven professional to join a team in Doncaster. This is an excellent opportunity to lead a small but busy telesales operation, ensuring performance targets are achieved while maintaining exceptional standards of customer service, data accuracy, and regulatory compliance.

What You'll Be Doing

As Telesales Team Leader, you'll be responsible for the day-to-day management of a telesales team, ensuring individual and team performance meets business objectives.

Your responsibilities will include:

Setting clear sales targets and performance objectives, monitoring progress, and providing regular feedback through one-to-one meetings and performance reviews.
Monitoring productivity, and key performance metrics to identify opportunities for improvement.
Supporting team members through coaching, training, and ongoing development to maximise performance.
Managing and maintaining the company CRM system, ensuring customer information is accurate, up to date, and reporting is completed effectively.
Investigating non-conformance issues, implementing corrective actions, and promoting a culture of continuous improvement.
Reviewing existing processes and recommending improvements to increase efficiency, productivity, and customer experience.
Producing regular performance reports and communicating results to senior management.
What We're Looking For

You'll be an experienced Telesales Team Leader, Sales Supervisor, or Contact Centre Team Leader with a passion for developing people and delivering results.

You'll also have:

Previous experience leading a telesales or contact centre team.
Proven experience setting, monitoring, and achieving sales KPIs and performance targets.
Strong coaching and people management skills, including conducting one-to-one meetings and performance reviews.
Experience monitoring call quality and using performance data to drive continuous improvement.
Excellent organisational and communication skills with strong attention to detail.
Confidence using CRM systems and Microsoft Office applications.
A proactive approach to identifying performance improvements and implementing effective solutions.
A solid understanding of compliance, quality standards, and regulatory requirements within a telesales environment.
What's in It for You?

Salary: £32,000 -£36,000 depending on experience.
Holiday allowance that increases with length of service, up to 28 days + Statutory Bank Holidays
Company Life Assurance Scheme.
A supportive working environment where your ideas and experience are valued.
The opportunity to make a genuine impact within a growing and successful business.
This opportunity is fully office-based working between 9am – 6pm with 1 in 6 Saturdays.

At Venatu Executive, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Telesales Team Leader job near me in Doncaster! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!