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Temp Customer Service Admin
Job Posted: 8 days ago
Salary: £ 12.21 - 12.21 / Hour
Job Type: Temporary
Location: West Molesey, Surrey
Expire in: 20 days
Job Description
Our client are looking for a Temporary Admin Assistant to join their pharmacy team and support their day-to-day administrative and patient communications
Office-based, 9am-6pm
Key Responsibilities
* Respond to patient enquiries regarding prescriptions and product information via phone and email
* Liaise with clinics, healthcare professionals, and internal teams
* Log and manage incoming prescriptions accurately
* Support import/export admin tasks for Controlled Border Medicines (CBMs)
* Handle patient payments and ensure timely follow-up on orders
* Maintain accurate records of customer interactions, complaints, and resolutions
* Contribute to monthly reporting and prescription counts
Key Experience & Skills
* Excellent telephone manner
* Previous experience in customer service
* Strong IT skills, including Microsoft Office; SAP experience is a plus
* Excellent written and verbal communication
* Highly organised with the ability to prioritise and self-manage workload
* Minimum GCSEs (or equivalent), including Maths and English
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Ellie CrockerBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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