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Temporary Accommodation Support Officer
Job Posted: 4 hours ago
Salary: £ 13.75 - 18.18 / Hour
Job Type: Temporary
Location: ME4, Brompton, Medway
Expire in: a month
Job Description
JOB TITLE: Temporary Accommodation Support Officer
JOB TYPE: Temporary
PRIMARY INDUSTRY: Social Care
ADDITIONAL INDUSTRIES: Public Sector
PRECISE LOCATION: Chatham (ME4 4TR)
DISPLAY LOCATION: Chatham
SALARY: £13.75 to £18.18
START DATE: ASAP
DURATION: Temporary ongoing
JOB DETAILS:
Are you an experienced in Tenancy Accommodation/ Housing Options/ Homelessness support. We're working on behalf of a local authority in Kent looking for a Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. This will be on a temporary ongoing basis, full time 37 hours per week paying £13.75 per hour PAYE which is approx. £26,455 salary or £18.18 per hour through an umbrella. Hybrid working.
Key Responsibilities:
* Manage day-to-day housing needs for residents living in temporary accommodation.
* Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant.
* Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing.
* Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly.
* Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way.
* Maintain accurate case notes, tenancy records and reports.
* Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding.
What We're Looking For:
* Previous experience in housing management, homelessness services, or tenancy support (essential).
* Excellent communication and problem-solving skills.
* Strong organisational skills and the ability to manage a busy caseload.
* Empathetic and customer-focused approach.
* Good working knowledge of housing law and homelessness legislation (desirable).
* Why Apply:
* Hybrid working arrangement (office and home-based).
* Supportive team environment.
* Opportunity to gain valuable local authority experience and develop your career in housing services.
Please forward updated CV for immediate consideration. To start ASAP on an ongoing basisBefore You Apply
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