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Temporary Customer Account Coordinator

Job Posted: 7 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Coventry

Expire in: 21 days

Job Description

Temporary Customer Account Coordinator (8 to 9 Months)

Location: Coventry
 Contract: Temporary (8 to 9 months, with potential extension or permanent opportunity)

We’re working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry.

This Customer Account Coordinator role is a fast-paced, customer-facing office position where you’ll manage customer requests from start to finish, acting as the main point of contact and making sure orders move smoothly through the business.

There is genuine potential for this Customer Account Coordinator role to extend and possibly become permanent for the right person.

You’ll be joining an exciting, vibrant organisation with excellent onboarding and training, plus the chance to build experience within a world-class business as a Customer Account Coordinator.

What you’ll be doing

As a Customer Account Coordinator, you’ll take ownership of customer accounts and orders from inception through to delivery, working closely with internal teams and keeping customers informed every step of the way. This includes:

Acting as the primary day-to-day contact for customers via phone, email and Teams

Managing customer orders, checking stock availability and liaising with manufacturing when required

Tracking orders through the system and proactively managing delays or backlog

Organising logistics and supporting delivery schedules

Handling customer enquiries professionally and resolving delivery or invoice issues

Providing regular updates to customers and internal stakeholders

Working with Sales, Supply Chain, Finance and Operations to problem-solve and improve customer experience

Keeping records accurate across CRM and internal systems

Getting involved in team meetings and continuous improvement activity

What we’re looking for

We’re keen to speak with people who already have experience in:

Customer Account Management or office-based Customer Service

Managing orders, accounts or customer requests end to end

Working in a busy, process-driven environment

Communicating confidently with customers by phone and email

Using CRM or ERP systems (Salesforce experience would be ideal, but similar systems are fine)

You’ll also need to be:

Proactive and comfortable problem-solving

Organised with good attention to detail

A team player who can work across departments

Customer-focused, resilient and adaptable

Confident using Microsoft Office

Why apply?

8 to 9 month temporary role with real potential to extend or go permanent

Coventry based position within a globally recognised organisation

Excellent training and support from day one

Varied role with exposure to manufacturing, supply chain and sales operations

Friendly team environment with genuine development opportunities

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Temporary Customer Account Coordinator job near me in Coventry! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!