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Temporary Customer Helpdesk Coordinator
Job Posted: 2 hours ago
Salary: £ 15 - 16 / Hour
Job Type: Temporary
Location: Preston, Lancashire
Expire in: a month
Job Description
Are you a skilled communicator with a passion for delivering exceptional customer service? This temporary role as a Customer Helpdesk Coordinator in the energy & natural resources industry offers an exciting opportunity to support customers efficiently and effectively.
Client Details
The company is a medium-sized organisation operating within the energy & natural resources sector. They are committed to providing top-tier services and ensuring customer satisfaction through their dedicated customer service team.
Description
Manage and coordinate service schedules efficiently to meet customer requirements.
Communicate with customers to confirm service appointments and address any scheduling queries.
Scheduling engineers workload.
Collaborate with internal teams to ensure smooth scheduling and resource allocation.
Track and update scheduling information in the system accurately and in a timely manner.
Resolve scheduling conflicts and escalate issues when necessary.
Provide outstanding customer service while handling enquiries professionally.
Maintain clear and effective communication with field teams to ensure service delivery.
Contribute to process improvements and suggest ways to enhance scheduling efficiency.Profile
A successful Temporary Customer Helpdesk Coordinator should have:
Previous experience in a customer service or helpdesk role.
Strong communication skills, both written and verbal.
Proficiency in using computer systems and customer relationship management (CRM) software.
An ability to manage multiple tasks and prioritise effectively under pressure.
A keen eye for detail and accuracy in data entry and communication.
Knowledge of the energy & natural resources industry is advantageous but not essential.
Please note we are not able to accept applications of candidates who have notice to serve.
Job Offer
Temp to perm opportunity.
Competitive hourly rate & weekly pay.
Free on-site parkingBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Temporary Customer Helpdesk Coordinator job near me in Preston, Lancashire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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