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Temporary Finance Administrator Officer (Part-Time)

Job Posted: 21 days ago

Salary: £ 15 - 16.5 / Hour
Job Type: Contract
Location: Swinton, Salford

Expire in: 7 days

Job Description

Part-Time Temporary Finance Administrator (3 months + ) - 3 days per week 

We are seeking a highly organised and proactive Finance Administrator to join a busy finance team within a housing organisation on a 3-month temporary part-time basis.

This role will provide administrative and operational support to both the Finance and Income teams, ensuring smooth day-to-day processes and effective communication with tenants and internal stakeholders. You will be a key point of coordination for documentation, correspondence, and customer interactions.

Key Responsibilities

Process all incoming post received on site and distribute across the organisation, with a focus on triaging Income and Finance documentation
	
Update the Housing Management System with tenant-related postal information and notify Income Officers of any required follow-up actions
	
Manage non-complex tenant requests, such as issuing rent schedules and supporting documentation
	
Print, scan, and manage documentation for email and physical correspondence
	
Provide office-based support to fully remote team members
	
Support the Income team with printing and posting correspondence
	
Complete telephone verification checks in relation to credit refunds
	
Process Direct Debit and standing order forms submitted by customers
	
Provide telephone support, handling enquiries in a professional and sensitive manner
	
Manage and triage the finance email inbox, ensuring queries are actioned or escalated appropriately
	
Communicate effectively with customers and their representatives, maintaining a high standard of service
	
Liaise with internal departments to resolve finance and income-related queries
	
Maintain accurate filing and record-keeping systems, including paper-based records
	
Maintain and update process documentation for key administrative activities
	
Work to agreed KPIs and performance targets within the finance team
	
Ensure full GDPR compliance in all correspondence and handling of customer data
	
Complete mandatory training and actively support continuous professional development
	
Provide ad hoc administrative support to the wider finance team as required

About You

Previous experience in an administrative role, ideally within finance or a customer-focused environment
	
Strong organisational skills with the ability to manage a varied and high-volume workload
	
Excellent attention to detail, particularly when handling documentation and data entry
	
Confident communicator with strong telephone and written communication skills
	
Good working knowledge of Microsoft Office, particularly Outlook and Excel

Please note this an on site role

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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