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Temporary to Permanent Customer Service Administrator
Job Posted: 2 hours ago
Salary: £ 12.82 - 12.82 / Hour
Job Type: Permanent Contract , Temporary
Location: Taunton, Somerset
Expire in: a month
Job Description
Job Title: Temporary to Permanent Customer Service Administrator
Location: Taunton (Due to the location you must be a driver)
Hours: Monday to Friday, 8:30 am - 4:30 pm
Hourly rate: £12.82
Benefits whilst you are temping through Office Angels:
Weekly pay
Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
Temporary candidate of the month award
Temporary candidate lunches/treats
Online timesheets
A dedicated consultant as an additional layer of supportWe are currently seeking a reliable and proactive Administrator to join a welcoming team, working in a modern office with picturesque views. This role is initially temporary with the view to become permanent for the right candidate therefore you must be available immediately. This is a great opportunity to join a company who really value their staff.
Key Responsibilities:
Answer phone and digital queries quickly and pass them on when needed
Build trust fast, explain things clearly, and handle tough conversations with care
Support customers through forms, documents, checks, and accessibility needs
Send out statements, balance updates, and settlement letters on time
Handle queries via phone, email, webchat, and post, keeping records accurate
Keep customer files up to date and maintain the internal system
Assist with extra tasks and cover for colleagues when needed
Suggest better ways of working, including using new tech like AI toolsSkills & Experience:
Strong communication skills, both written and verbal
Attention to detail and accuracy in data entry
Excellent customer care skills with a professional telephone manner
A proactive attitude with the ability to multitask
Previous experience in an administrative role would be advantageous
Ability to work independently and as part of a teamNext Steps:
Please apply online or send your CV to (url removed). Alternatively, you can call Nicole on (phone number removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
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Looking for your next career move? Join a top company hiring Temporary to Permanent Customer Service Administrator job near me in Taunton, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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