Hiring Now: Tenancy Management Officer Near You – Apply Today!
Your Next Tenancy Management Officer Job Starts Here – Apply Now!
Tenancy Management Officer
Job Posted: 16 hours ago
Salary: £ 16 - 16.55 / Hour
Job Type: Contract
Location: UB8, Uxbridge South, Greater London
Expire in: a month
Job Description
ROLE PURPOSE:
The Tenancy Management Team provides the 'end to end' tenancy management service from the point of a prospective tenant viewing a property and entering into a tenancy and encompasses all key tenancy events and the exercise of statutory rights during the life-time of the tenancy. Tenancy management delivers its core tenancy management functions via a collaborative network of multi-agency partnerships working to achieve positive outcomes and successful tenancies.
The Tenancy Management Team 'own' the responsibility for a range of tenancy types and the early assessment and identification of risk to ensure residents are more equipped to live independently and enable the efficient use of the council's limited supply of social housing.
The model of tenancy management contributes to the strategic object of preventing homelessness and sustaining all forms of occupation arrangement. This involves ‘doing the right thing at the right time’ to enable residents to be appropriately supported at the earliest opportunity.
Tenancy Management Officers will have responsibility for the management of a 'patch' of tenancies across a range of tenancy types and will deliver the tenancy offer.
A. Job Description
1. People Management
* No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees.
2. Resident & Community Contribution
* To demonstrate an understanding of the Council's Customer Care Standards and ensure that these standards are understood by staff and met in order to deliver the Council's vision of 'putting our residents first'.
3. Operational Service Delivery
* Delivery of a risk-based approach to the management of tenancies which involves the initial and ongoing assessment of risk, a more tailored person-centred approach and the engagement of more specialist support providers where required.
* Delivering approaches to tenancy management which ensures interventions take place at an early stage to help at-risk tenants retain a secure home while meeting the responsibilities of their tenancy agreement.
1. QUALIFICATIONS
Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or equivalent experience.
A good standard of education with English & Maths GCSE grade A-C or equivalent
2. STATUTORY or ROLE SPECIFIC REQUIREMENTS
Ability and willingness to attend out of hours meetings and visits to meet the needs of residents and the service
Full driving licence and use of a vehicle at all times.
3. EXPERIENCE
(describe)
Demonstrates experience of delivering successful tenancy management services across a range of tenancy types within a social housing setting.
Demonstrate the ability to bring forward practical, creative and innovative solutions where individuals are unable to comply with tenancy obligations.
Experience of assessing and managing risk and vulnerability in the context of delivering tenancy management services
Experience of appropriately and accurately processing requests from tenants and leaseholders to exercise their statutory and contractual rights.
Proven ability to respond effectively and proportionately to ensure compliance with tenancy and lease obligations.
Proven ability to identify and effectively respond to the risk factors associated with tenancy failure.
Substantial experience of successfully using a collaborative approach to problem solving involving a wide range of providers and disciplines.
Tenancy Management Officer Tenancy Management Officer Tenancy Management Officer Tenancy Management Officer Tenancy Management Officer Tenancy Management OfficerBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Tenancy Management Officer job near me in UB8, Uxbridge South, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).