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Tenancy Management & Resettlement Officer
Job Posted: 35 minutes ago
Salary: £ 29 - 29.15 / Hour
Job Type: Temporary
Location: South East London
Expire in: a month
Job Description
Tenancy Management & Resettlement Officer
South East London
3 to 6 month ongoing contract
Mon to Fri 9am to 5pm
Closing date: 4th July 2025
Role Purpose
To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the Council’s use of temporary accommodation
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
To carry out inspections of properties in order to assess their suitability for households in housing need.
Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council’s location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Requirements
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector (PRS) customers and landlords
Must have three years experience in procurement or tenancy management and resettlement
A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
A good understanding and awareness of housing issues and homelessness issues
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided by the Council for households who are in housing needs
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