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Tenancy Sustainment Officer
Job Posted: 4 days ago
Salary: £ 34,714 - 34,714 / Annum
Job Type: Permanent
Location: Sevenoaks
Expire in: 23 days
Job Description
Tenancy Sustainment Officer
Sevenoaks
Permanent
Full Time
£34,714.00
An exciting opportunity for an experienced Tenancy Sustainment Officer to support vulnerable residents to maintain their tenancies and live independently within a respected Housing Association in West Kent.
THE ROLE
As a Tenancy Sustainment Officer, you will provide holistic, person-centred support to residents with complex needs, helping them to sustain their tenancies and improve their overall wellbeing.
Manage a caseload of vulnerable residents, carrying out assessments, home visits and ongoing support
Deliver tenancy-related support focused on independence, stability and positive outcomes
Provide crisis intervention and immediate support where required
Support residents to access welfare benefits, discretionary funding and appeal decisions
Work collaboratively with internal teams and external statutory and voluntary agencies
Develop and maintain support plans using strengths-based and outcomes-focused approaches
Maintain accurate case notes, meet KPIs and contribute to reports, case studies and service improvementsTHE CANDIDATE
The successful candidate will have previous experience in a similar tenancy sustainment, housing support or support worker role within housing, local authority or the voluntary sector.
Experience supporting vulnerable people with complex needs such as mental health, substance misuse or domestic abuse
Strong knowledge of welfare benefits, housing legislation and tenancy sustainment best practice
Proven ability to deliver person-centred, outcome-focused support
Excellent communication, engagement and multi-agency working skills
Confident lone worker with knowledge of safeguarding and risk managementTHE CONTRACT
WORKING HOURS
37 hours per week
9:00–17:00 Monday–Friday
LENGTH OF CONTRACT
Permanent
SALARY
£34,714.00 per year, plus benefits
HOW TO APPLY
If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendationsBefore You Apply
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