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Tenant Data Collection Officer
Job Posted: 22 days ago
Salary: £ 25 - 26 / Hour
Job Type: Contract
Location: NG9, Beeston, Nottinghamshire
Expire in: 6 days
Job Description
Aatom Recruitment is looking for Tenant Data Collection Officer on behalf of a Local Authority.
Job Title: Tenant Data Collection Officer
Contract Duration: 3 Months
Hours Per Week: 37
Role Purpose:
* Identify gaps in data within Housing systems.
* Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems.
Main Duties and Responsibilities:
* Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details.
* Produce reports on tenant data and identify gaps.
* Gather tenant information through various methods, including surveys, interviews and document reviews.
* Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times.
* Generate surveys utilising Microsoft Office and web-based forms and liaise with internal colleagues to promote the benefits of completion.
* Provide excellent customer service, signposting tenants to relevant information as required.
* Communicate with tenants regarding data collection processes and ensure transparency.
* Communicate effectively with tenants, stakeholders and internal colleagues to ensure data accuracy and consistency.
* Ensure proper consent is obtained for data processing activities and manage consent preferences.
* Apply data minimisation principles to only collect and retain necessary information and ensure data confidentiality and compliance with relevant data protection regulations (e.g. GDPR).
* Carry out any other duties that are within the scope and grading of the post which could also be requested by the line manager or Head of ServiceBefore You Apply
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