Hiring Now: Tenant Liaison Officer Near You – Apply Today!

Your Next Tenant Liaison Officer Job Starts Here – Apply Now!

Tenant Liaison Officer

Job Posted: 15 days ago

Salary: £ 150 - 150 / Day
Job Type: Temporary
Location: Newcastle upon Tyne, Tyne & Wear

Expire in: 12 days

Job Description

Tenant Liaison Officer (TLO) – Newcastle Upon Tyne
We are currently seeking an experienced Tenant Liaison Officer (TLO) to join a live construction project in Newcastle, focusing on fire safety improvement works within a residential setting.
Location: Newcastle Upon Tyne (NE6)
Start Date: 22 April 2026
Duration: 3 Months
Hours: 8:00am – 5:00pm
Role Overview:
As the Tenant Liaison Officer, you will act as the primary point of contact for residents throughout the duration of the fire safety improvement project. You will play a key role in ensuring clear communication, smooth coordination, and a positive experience for tenants while works are carried out.
Key Responsibilities:
  * Act as the main liaison between residents, site teams, and project stakeholders
  * Conduct pre-start meetings with tenants, explaining upcoming works and schedules
  * Coordinate access to properties and manage appointment scheduling
  * Work closely with site teams to ensure minimal disruption to residents
  * Maintain accurate records of all communications, access arrangements, and issues
  * Handle complaints and queries professionally, ensuring timely resolution
  * Clearly communicate fire safety requirements in an accessible and reassuring manner
Essential Requirements:
  * Previous experience in a Tenant Liaison Officer or similar resident-facing role
  * Strong administrative skills with excellent attention to detail
  * Outstanding communication skills (both written and verbal)
  * Highly organised with the ability to manage multiple responsibilities
  * Calm and professional approach when dealing with challenging situations
  * Proficient in Microsoft Office and database systems
  * Full UK driving licence and access to a vehicle (in case travel is required)
Preferred (Not Essential):
  * Experience working within social housing or with local authorities
  * Background in construction, refurbishment, or maintenance projects
  * Understanding of fire safety regulations or building compliance
  * Knowledge of safeguarding and supporting vulnerable residents
  * SSSTS / SMSTS / CSCS card
If you are an experienced Tenant Liaison Officer with strong communication skills and are available for an immediate start, we would like to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Tenant Liaison Officer job near me in Newcastle upon Tyne, Tyne & Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!