Hiring Now: Tenant Liaison Officer Near You – Apply Today!
Your Next Tenant Liaison Officer Job Starts Here – Apply Now!
Tenant Liaison Officer
Job Posted: 2 days ago
Salary: £ 17 - 18 / Hour
Job Type: Contract
Location: Heywood, Greater Manchester
Expire in: a month
Job Description
Tenant Liaison Officer
Manchester / Heywood
£17-18 per hour umbrella
Temporary - Full-time
About the Role
We are seeking an experienced Tenant Liaison Officer to play a key role in supporting the smooth delivery of planned and responsive maintenance works. The position involves working closely with tenants and stakeholders to ensure high levels of communication, minimal disruption, and an excellent customer experience.
Key Responsibilities
Maintain high tenant satisfaction by providing clear communication and support throughout maintenance projects.
Act as the first point of contact to investigate and resolve initial tenant complaints relating to works.
Liaise with tenants before works commence to explain the scope, timescales, and ensure appointments are scheduled.
Provide administrative support including handling calls, scheduling, and correspondence.
Collate and provide statistical information as required.
Undertake risk assessments and ensure compliance with Health & Safety requirements.
Work with internal teams to resolve any issues and ensure systems are updated accurately.
Identify opportunities for process improvement.
Requirements
Full UK driving licence.
Clean DBS check required.
Strong understanding of housing law and housing management.
Experience working with vulnerable people in the community.
Excellent communication and interpersonal skills.
Confident with Microsoft Office (Word, Excel, Outlook).
Minimum 3 years' experience in a tenant liaison role.
What's on Offer
6-month temporary contract (potential for extension).
Experience Required
Customer service: 2 years (required).
Tenant liaison: 3 years (required).
Location: Manchester (site-based)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Tenant Liaison Officer job near me in Heywood, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).