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Tenant Liaison Officer
Job Posted: 15 hours ago
Salary: £ 15 - 15 / Hour
Job Type: Temporary
Location: Chorley, Lancashire
Expire in: a month
Job Description
We are currently seeking a Tenant Liaison Officer to support site operations across social housing projects. This role is key to ensuring strong communication between tenants, clients, and site teams, while helping deliver internal/external refurbishments, paving, fencing, and sustainability works.
6-8 Weeks work - Chorley
Key Responsibilities:
Act as the main point of contact between tenants, site teams, and clients
Manage enquiries, resolve complaints, and provide regular updates to all stakeholders
Coordinate community engagement and social value initiatives
Carry out site visits and face-to-face interactions with tenants and clients
Maintain accurate documentation, reports, and communications
Promote success stories and contribute to marketing efforts
What We're Looking For:
Experience in a customer-facing role (ideally in social housing)
Previous liaison experience on tenanted refurbishment projects is highly desirable
Confident communicator with solid IT and admin skills
Full UK Driving Licence required
Flexible with travel and working hoursBefore You Apply
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