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Ticketing Manager

Job Posted: 16 hours ago

Salary: £ 38,000 - 42,000 / Annum
Job Type: Permanent
Location: Birmingham, ENG, GB

Expire in: a month

Job Description

Top Recruit is partnering with a leading travel and aviation business seeking an experienced Ticketing Manager to oversee its ticketing operation and support continued growth.

Key Responsibilities

Manage the day-to-day running of the ticketing department.

Oversee all ticketing queues, including schedule changes, reissues, web bookings, and general enquiries.

Ensure tickets and reissues are issued within required deadlines.

Monitor airline schedule changes and update customers, agents, and systems accordingly.

Manage TINS reports and system interfacing processes.

Support operational relationships with GDS providers.

Load and manage specialist fares across GDS platforms, including:

NDC

Cruise fares

Corporate fares

IT fares

One-way fares

Manage the ADM and ACM process.

Coordinate airline training alongside the training team.

Build strong relationships with e-sales customers.

Communicate airline disruptions and support contingency planning.

Participate in an out-of-hours emergency rota.
About You

Previous ticketing management or senior ticketing experience.

Strong knowledge of airline fares, ticketing, and worldwide destinations.

Experience with Amadeus and Galileo GDS systems.

Excellent communication and customer service skills.

Strong organisational, analytical, and problem-solving abilities.

High attention to detail and ability to work to deadlines.
Interested?

If you're an experienced aviation ticketing professional looking for your next challenge, apply today through Top Recruit for a confidential discussion

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Ticketing Manager job near me in Birmingham, ENG, GB! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!