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Trading Standards Officer
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Contract
Location: Merseyside
Expire in: a month
Job Description
Trading Standards Officer
Location: 2 Alice Square, Birkenhead, CH412YA
Start Date: ASAP
Contract Duration: 2+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay rate: £ 32.10 per hour
Job Ref: OR12530
Responsibilities
Carry out criminal compliance enforcement activities across regulatory service functions.
Conduct inspections, surveys, and investigations into complex breaches of trading standards legislation.
Identify legal contraventions and execute appropriate enforcement activity based on assessed risk.
Undertake and supervise complex projects with various stakeholders to ensure business compliance with trading standards legislation.
Prepare reports, conduct interviews, and provide evidence in court when necessary.
Enforce relevant legislation using a range of enforcement powers, from informal education to formal legal proceedings.
Participate in project teams for local and national health promotion initiatives.
Monitor performance and quality standards to ensure compliance with policies and procedures.
Research and develop policies and procedures to help achieve trading standards objectives.
Maintain up-to-date knowledge of government initiatives, legislation changes, and good practices.
Collaborate with other council departments and external bodies to address issues requiring intervention.
Ensure accurate management reports and statistics are produced and verified.
Supervise, train, and mentor less experienced colleagues, providing specialist advice and guidance.
Respond to complaints and inquiries from various stakeholders, including Councillors and MPs.
Provide presentations and training to council staff and external agencies.
Negotiate with business owners and handle situations with personal and political pressure.
Contribute to the establishment of fees and costs for trading standards operations.
Assist in interpreting and implementing new legislation and government guidance.
Contribute to broader service strategy and ensure effective translation into service plans.
Identify ways to improve service operations, performance, and efficiency.
Ensure security and maintenance of equipment, evidence, information, and data management.
Develop and maintain a lead officer role in specific aspects of trading standards work.
Represent the service at meetings and participate in regional initiatives and projects.
Provide guidance and support to colleagues dealing with complex cases.
Attend case conferences, council meetings, and court representing the council.
Person Specification
Professional CTSI Trading Standards qualification or equivalent, plus a university degree.
Excellent written and verbal communication skills with the ability to influence behavior.
Knowledge of current and proposed trading standards legislation and statutory guidance.
Ability to work with minimal supervision and high accuracy.
Knowledge of enforcement procedures and PACE.
Ability to prepare reports, conduct interviews, and collate case files for legal services.
Effective time management skills.
Awareness and understanding of equality issues.
Computer literacy.
Ability to communicate effectively at all levels.
Willingness to work out of office hours to meet service needs.
Experience in working in a large urban authority or private sector organization.
Experience in a trading standards service and investigating consumer complaints.
Experience in providing business advice to the public and commercial undertakings.
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