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Trainee Customer Service Coordinator - 969103

Job Posted: 12 hours ago

Salary: £ 26,500 - 27,000 / Annum
Job Type: Permanent
Location: WS7

Expire in: a month

Job Description

A fantastic opportunity has arisen for a Trainee Customer Service Coordinator to join a vibrant and thriving manufacturing business. This is an excellent opportunity for someone who is looking to gain commercial experience along with completing a Level 3 Apprenticeship in Customer Service. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support.
   
 Job Description:
  
Act as a key point of contact, responding on behalf of senior stakeholders where appropriate & ensuring timely follow-up of actions 
Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints 
Prepare customer quotations, including bespoke product quotes, with support from the commercial team 
Process PODs and invoice requests within correct timescales 
Continuous improvement of sales processes and procedures 
Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system 
Responsible for chasing invoices  Candidate Requirements: 
  
Be willing to complete a Level 3 Apprenticeship in Customer Service 
Previous experience in Retail or Hospitality would be ideal, would consider a collage leaver 
Excellent communication skills 
Willing to learn 
IT Savvy 
Due to location need to have a driving licence or within walking distance 
Education Level & General Experience  This role is commutable from: Burntwood, Cannock, Rugeley, Norton Canes, Walsall, Lichfield, and surrounding areas
   
 This role would suit candidates with the following experience: Collage Leaver, Retail Assistant, Hospitality Assistant, Trainee Customer Service Advisor or similar
   
 Hours: Monday - Friday 8:00 am – 4:00 pm, 37.5 hours per week
 Salary: £26,500 - £27,000 DOE

 Location: Burntwood

 Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region

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