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Trainee Electromechanical Support Engineer

Job Posted: 9 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Dartford, Kent

Expire in: 19 days

Job Description

£Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Enhanced Pension + Healthcare

An excellent opportunity for a technically minded individual with strong customer service skills to join a global market leader, offering long-term career development, hands-on training, and a varied support role across innovative products and systems.

Do you have experience in a technical support or customer-facing engineering role? Are you looking to join a growing organisation where you can develop your skills and progress your career?

Established for over 40 years, this multi-award-winning global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With a strong reputation for innovation and quality, the business continues to expand internationally and invest in its people and technology.

In this hybrid role, you will act as the first point of contact for customers, providing technical support and product guidance across a wide range of systems and services. You will handle incoming queries via phone, email, and digital platforms, supporting both pre-sales and aftersales activities. The role will involve troubleshooting technical issues, logging and managing cases, supporting training initiatives, and working closely with internal teams to deliver a high level of customer service.

This role would suit someone with a technical background in electrical, electronics or electromechanics who enjoys problem solving and delivering excellent customer support in a fast-paced environment.

The Role:

Provide 1st and 2nd line technical support via phone, email, and online tools
Troubleshoot customer issues and support pre- and post-sales queries
Log and manage support cases within the ticketing system
Assist with training, documentation, and internal collaboration
Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Excellent BenefitsThe Person:

Technical background (electrical, electronics, electromechanical, automotive)
Experience in a customer-facing technical role
Strong fault-finding and problem-solving skills
Good communication and organisational ability
Commutable to DartfordRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Trainee Electromechanical Support Engineer job near me in Dartford, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!