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Training Student Services Advisor - Potters Bar
Job Posted: an hour ago
Salary: £ 24,240 - 24,240 / Annum
Job Type: Permanent
Location: Potters Bar, Hertfordshire
Expire in: a month
Job Description
Office Angels are recruiting for an exciting new position for our client based in Potters Bar.
They are looking for a Training Student Services Advisor to join their growing team. This is a key role within their Training team and will focus on supporting the certification journey of learners, delivering an exceptional level of customer service, and ensuring the smooth running of administration processes.
Key Skills:
Strong Interpersonal and communication skills
Strong Organizational skills
Problem-solving abilities to address challenges
Empathy to support students facing difficulties
Critical thinking
Data managementKey Responsibilities:
Handle learner enquiries and provide excellent customer service
Liaise with awarding bodies to ensure timely certification
Maintain accurate learner records and assist with training reports
Monitor and review training-related reports
Provide administrative support to the wider training teamWhat We're Looking For:
A professional, articulate, and confident individual with strong communication skills (Must)
Previous experience in a customer service role (Must)
Ability to prioritise workload and meet tight deadlines (Must)
Proficiency in Microsoft Office and CRM systems
A positive, solutions-focused mindset with a willingness to learn
Full UK driving licence (Preferred)Why Join Us?
25 days holiday + statutory bank holidays (rising with length of service)
Contributory pension scheme
Company sick pay
Free onsite parking
Comprehensive health scheme (including dental, eye care, physiotherapy, mental health support)
Staff discounts and perks
Social events and team cultureOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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