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Training Team Manager Role- Cambridge

Job Posted: 9 days ago

Salary: £ 29,873 - 30,500 / Annum
Job Type: Permanent
Location: Cambridge, Cambridgeshire

Expire in: 19 days

Job Description

Training Delivery Manager

Location: Cambridge 
 Monday to Friday
 £29,873 to £30,500
 Full Time- Permanent 

Make a difference by leading high-quality training that saves lives.

My client is looking for a dynamic and driven Training Delivery Manager to lead and develop a team of Trainers. This is a key leadership role responsible for ensuring the effective delivery of our training programmes, maintaining high standards, and driving continuous improvement across the region.

About the Role
 As Training Delivery Manager, you will oversee a team of Lead Trainers, Trainers, Trainees, and Apprentices. You'll play a pivotal role in shaping team performance, ensuring operational excellence, and delivering an outstanding customer experience.

You will:

Lead, manage, and support a team, including recruitment, development, performance management, and handling day-to-day issues
Embed a strong performance culture, ensuring regular 1-1s, performance reviews (PDRs), and team meetings are conducted and documented
Coordinate and deliver high-quality training courses by managing resources, venues, logistics, transport, and accommodation
Ensure all training meets organisational standards, statutory requirements, and health & safety regulations
Act as the key local contact for training delivery, resolving issues and liaising with customers and internal stakeholders
Drive business performance by meeting budgets, targets, and contributing to business planning
Produce regular performance reports and identify opportunities for improvement
Work collaboratively with management to enhance course quality, customer confidence, and operational efficiency
Ensure excellent customer satisfaction, including managing feedback, complaints, and overall delegate experience
Promote and uphold the values, mission, and vision of St John Ambulance
 
 About You
 We're looking for someone who is:

A confident leader with the ability to motivate and develop teams
Proactive and able to work independently using their own initiative
Adaptable, with a willingness to learn and embrace new skills
Highly organised, with strong communication and problem-solving abilities
Committed to delivering excellent customer service
Flexible and able to work unsociable hours when required
Willing and able to travel extensively as part of the role

Brook Street NMR is acting as an Employment Agency in relation to this vacancy

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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