Expire in: 20 days
Role summary:
To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Key responsibilities
• Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
• Ensuring all driver non-compliances are investigated & escalated accordingly.
• Use of the company software to monitor performance supporting with on the road issues as required.
• Ensuring all returned items are returned as per SOP.
• Completion of Ad-hoc de-briefs as & when required.
• Daily download of handheld scanners ensuring the condition of the any faults are reported.
• All returns are coded correctly.
• Completion of Ad-hoc vehicle audits.
• POD & address data entry.
Hours 12:00 to 20:00 Monday to Friday
Temp to Perm
Skills Required
Confident personality, good oral and written English, computer skills
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