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Transport Clerk (Part Time 10am-2pm Monday - Friday)
Job Posted: 16 hours ago
Salary: £ 14,500 - 14,500 / Annum
Job Type: Permanent
Location: M27, Salford, Greater Manchester
Expire in: a month
Job Description
We are recruiting for a part time trasport clerk working Monday - Friday 10am-2pm.
Job Title: Service Delivery Support Coordinator
Key Responsibilities:
We are looking for a proactive and detail-oriented Service Delivery Support Coordinator to join our team and support the delivery of outstanding service our customers. This role is vital in ensuring operational excellence through efficient monitoring, coordination, and administrative support.
Core Accountabilities:
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Support the Service Excellence team in delivering high standards of service
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Provide administrative support across the Service Excellence function.
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Act as deputy for Service Delivery Coordinators when required.
Operational Support
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Monitor all customer orders from receipt to dispatch via internal systems, ensuring daily tracking and visibility.
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Identify and manage potential service disruptions, highlighting risks and reporting missing stores to the Sales team.
Delivery Performance & Issue Resolution:
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Track and monitor all customer deliveries to ensure they are completed on time and in full (OTIF).
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Proactively resolve delivery issues in collaboration with customers, service providers, and internal stakeholders.
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Manage and resolve service-related queries in line with agreed SLAs.
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Identify recurring patterns and work with stakeholders to drive continuous service improvement.
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Reduce service tickets by addressing root causes and driving resolutions through appropriate channels.
Service Reporting & Communication:
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Provide daily and weekly performance summaries to the Customer Experience team, including progress against targets and relevant commentary.
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Ensure all delivery discrepancies affecting service levels are promptly investigated and resolved.
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Support weekly achievement of service level targets through consistent monitoring and interventionBefore You Apply
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Looking for your next career move? Join a top company hiring Transport Clerk (Part Time 10am-2pm Monday - Friday) job near me in M27, Salford, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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