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Transport Manager

Job Posted: a month ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Trafford Park, Trafford

Expire in: 2 days

Job Description

We are recruiting for one of the UK's most recognizable and respected names in the removals industry - a true household brand known for exceptional service and operational excellence. They are seeking a Removals Operations Manager to join their busy Trafford Park office and play a pivotal role in driving quality and growth.

If you're an experienced operations professional from removals, logistics, or transport with strong leadership skills and a passion for service excellence, this is an outstanding opportunity to build a career with one of the country's leading movers.

The Role

As Removals Operations Manager, you'll be at the heart of service delivery, working closely with the Group Manager and operational teams to plan moves, allocate resources, and ensure every customer receives exceptional service.

This is a challenging, varied, and highly rewarding role where your decisions directly impact customer satisfaction, team performance, and business growth.

What You'll Be Doing:

Operational Planning & Resource Management

  * Plan workloads effectively to maximize the use of operational resources

  * Allocate crews, vehicles, and equipment to ensure seamless move delivery

  * Coordinate daily operations to meet customer commitments and service standards

  * Monitor operational performance and implement improvements where needed

Team Leadership & HR Support

  * Assist the Branch Manager with recruiting, selecting, and scheduling employees

  * Provide coaching, counselling, and development support to operational teams

  * Promote high morale, best practice, and a positive working culture

  * Communicate and enforce company operating policies and safety standards

Customer Service Excellence

  * Resolve customer service issues quickly and professionally

  * Ensure operational teams deliver the highest quality service on every move

  * Maintain strong relationships with customers and handle escalations effectively

Transport Compliance

  * Maintain rigorous adherence to transport legislation and DVSA requirements

  * Ensure all vehicles, drivers, and operations meet legal and safety standards

  * Work toward or hold Transport Manager CPC qualification (fully funded training provided if required)

Essential:

  * Minimum 8 years' management experience in removals, logistics, transport, or operations

  * Excellent problem-solving, people management, and communication skills

  * Ability to make tough decisions quickly and confidently

  * Strong organizational skills and attention to detail

  * Experience managing budgets, KPIs, and operational performance

  * Must live within easy commutable distance of Trafford Park, Manchester

Highly Desirable:

  * Experience in the removals industry (though candidates from other sectors are welcome)

  * Transport Manager CPC qualification (if not held, fully funded training will be provided with expectation to pass within 12 months)

  * Background in fast-moving logistics or service-driven operations

  * Knowledge of transport legislation, compliance, and fleet management

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Transport Manager job near me in Trafford Park, Trafford! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!