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Transport Operations Manager
Job Posted: 3 days ago
Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Warrington, Cheshire
Expire in: 25 days
Job Description
Transport Operations Manager
Salary: £47,500k - £52,500k package
Type: Full time permanent
Location: North West / Warrington / M6 / M62
Immediate hire
This is an excellent opportunity to join a large European organisation in a Transport Operations Manager role. You will have responsibly for drivers, fleet management & large client contracts ensuring all KPI’s are achieved + be the main point of contact for your customers, providing support to road, Sea & Rail freight throughout the UK / Europe from your region. This is a new additional role to the logistics team and you will be able to add real value to the FMCG organisation.
Key Areas: -
· CPC qualifications
· Leadership, People & fleet Management
· Customer Service / Client Management
· Maximising commercial opportunities and contract growth
· Compliance
The key responsibilities: -
• Driver Management - effective performance management, coach & support
• Hold disciplinary and grievance hearings in line with company policies.
• Manage MPG performance and driving efficiency records, implement improvement actions where required.
• Responsibility for your fleet WTD & Tachograph Infringements.
• Manage heath & safety investigations
• Monitor and review fleet ensuring vehicle maintenance is planned effectively
• Customer – develop and maintain productive relationships with regional customer sites and representatives. Ensure relevant KPI’s are prepared and targets for performance reviews are met.
• Act as main point of contact on a regional level to develop and exceed customer expectations.
• Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets.
• Financial – Responsible for ensuring agreed targets are met within the P&L (overall revenue, logistics earnings / costings, client & team management
• Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers.
• Team management – Drivers
• Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication.
• Manage internal and external customer service against a standard set of KPIs & budgets
• Adherence to all maintenance related activity working closely with the operations team to achieve full compliance
Person Specification: -
· Previous experience of working within a supply chain logistics environment
· Previous experience of FMCG multi customer operation
· Good analytical and numerical skills
· Good knowledge of Microsoft / Excel applicationsBefore You Apply
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