Expire in: 16 days
Travel Executive - Rail
Do you dream of delivering exceptional travel experiences? Thrive in fast-paced, dynamic environments where you can showcase your skills and make a real impact? This is a fantastic opportunity to join an award-winning company in York as a Travel Executive in the Rail Team, becoming an essential part of their mission to craft unforgettable journeys. This is a full-time, permanent role, Monday to Friday, offering incredible opportunities for growth and development.
What You’ll Do:
* Rail Journey Coordination: Confirm and organise travel arrangements with precision and efficiency, always meeting strict deadlines.
* Quick Problem-Solving: Address availability issues with speed and creativity, finding the best alternative solutions for customers.
* Disruption Management: Handle travel disruptions with confidence, ensuring customers reach their destinations while maintaining high-quality service.
* Supplier Relations: Build strong, effective relationships with key suppliers to deliver exceptional travel solutions aligned with their brand.
* Cross-Team Collaboration: Communicate seamlessly with suppliers, tour managers, and internal teams to deliver a flawless tour experience.
* Customer-Centric Adjustments: Assist customers with modifying their holidays, ensuring requests are met within strict timeframes without compromising service quality.
* Process Excellence: Uphold high standards by adhering to robust processes and meeting SLA and KPI targets.
What We’re Looking For:
Proven experience in a fast-paced, customer-focused role and the ability to manage tasks efficiently while maintaining impeccable attention to detail. You will have a strong interest in travel and an excellent understanding of geographical destinations.
Clear, concise verbal and written communication skills with top-notch English and numeracy abilities are also essential with a collaborative and positive mindset to work effectively within a team.
In return you will receive:
- Comprehensive training and support to help you succeed in your role.
- A vibrant and collaborative team culture that values your contributions.
- Opportunities to grow and make a real impact in delivering world-class travel experiences.
Competitive Salary: Starting at £26,370 per year.
Generous Leave: Enjoy 33 days of annual holiday to recharge and explore.
Comprehensive Benefits: Access to a healthcare benefit scheme and extensive well-being services, including money-back options.
Future Security: Life Assurance and Death in Service benefit equivalent to 4x your basic salary.
Financial Planning: Group Personal Pension Plan to help build your future.
Exclusive Perks: Extensive staff discounts to make your journeys even betterDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Travel Executive - Rail job near me in YO1, York, City of York! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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