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Travel Sales Consultant
Job Posted: 2 days ago
Salary: £ 20,000 - 23,500 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Do you have a passion for everything USA / Canada? Do you have experience tailor-making holiday itineraries and have a good knowledge of GDS systems? Looking for a full remote role? Look no further!
We are excited to be working with this well-known Tour Operator, who are looking to grow their Reservations team and bring in two enthusiastic Sales Consultants (to work on a fully remote basis).
Key Responsibilities:
To use your extensive knowledge of Canada / North America to build bespoke, complex itineraries to suit each individual client's needs and desires.
To demonstrate passion and mastery on every call with regards to both the brand and the products we sell.
To be able to build rapport and maintain relationships with direct customers and B2B partners.
To demonstrate an understanding of selling principles and apply accordingly.
To be driven to achieve targets and overcome challenges and barriers with converting quotes to bookings.
To fulfil admin and customer service duties, aligned to the sales role.Skills / Experience / Requirements:
Adept at tailor-making holidays - The successful candidate will have a flair for selling and demonstratable experience of achieving sales targets.
You must be able to work under-pressure, be a proven team player and be confident in operating multiple systems and platforms simultaneously
You should be organised, self-motivated and able to prioritise as well as happy to service those clients who are already booked, to a high standard
The successful candidate must be able to learn and adapt quickly, use initiative and respond well to feedback from managers, peers and clients
The ideal candidate will have experience in, and solid understanding of a hybrid contact centre environment
Strong sales and customer service skills.
Strong influencing skills with the ability to engage and persuade the client.
Geographical knowledge of North America as well as the various suppliers and products.
Experience of travel and GDS booking systems - preferably Galileo
Pro-active and able to multitask and manage own workload effectively, sometimes having to cope with conflicting demands.
Able to communicate confidently and enthusiastically (both verbally and in writing).
Agile and open to change.
The package:
A basic salary scale + excellent commission structure
Fully remote working
Fantastic working hours (Monday - Friday + 1 Saturday in 3)
Company Pension Scheme
Travel Loan
Group Life Assurance Scheme
Cycle to work scheme
Interested?
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