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Unified Communication Analyst
Job Posted: an hour ago
Salary: £ 45,000 - 60,000 / Annum
Job Type: Permanent
Location: SS1, Southend-on-Sea, Essex
Expire in: a month
Job Description
Devonshire Hayes has partnered with a fantastic company based in Essex to help them hire a Unified Communications Analyst. You will be tasked with the following,
- Implementation: Support planning, configure, and deploy unified communications systems, including VoIP, SIP trunking, and messaging platforms and integration with CRM
- Monitoring & Maintenance: monitor system performance and reliability; conduct regular maintenance, support patching, and upgrades to ensure high availability and security.
- Support & Troubleshooting: Provide Tier 2/3 support for UC-related issues, including call quality problems, device configurations, and network diagnostics.
- Integration & Optimization: Integrate UC solutions with other enterprise applications (e.g., Microsoft 365, Active Directory, CRM systems). Analyse usage patterns and propose improvements.
- Vendor Management: Collaborate with vendors and service providers to manage licenses, escalate issues, and implement new features or services.
- Documentation & Training: Create and maintain system documentation (CMDB), user guides, and training materials. - Deliver training sessions or resources to end users.
- Security & Compliance: Ensure UC systems comply with security standards and regulatory requirements. Work with InfoSec teams to implement encryption, authentication, and access controls.
Ideally our client would like you to attend 2/3 days per week in the officeBefore You Apply
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Looking for your next career move? Join a top company hiring Unified Communication Analyst job near me in SS1, Southend-on-Sea, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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