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Vehicle Damage Assessor

Job Posted: 3 days ago

Salary: £ 40,000 - 50,000 / Annum
Job Type: Permanent
Location: St Helens, St. Helens

Expire in: 24 days

Job Description

Vehicle Damage Assessor / Controller

Role Overview

You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered. There will be opportunity to develop a long worthwhile career with great benefits.

We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet.

This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.

Key Responsibilities

Damage Assessment & Technical Evaluation

  * Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards

  * Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities

  * Evaluate whether repairs are safe, compliant, and cost-effective

  * Review supplementary damage discovered during disassembly and update repair plans accordingly

Repair Coordination & Liaison

  * Liaise with third-party body repair facilities to coordinate repairs and timelines

  * Manage communication between repairers, internal teams, and suppliers

  * Monitor repair progress and ensure agreed turnaround times are met

  * Support workflow management by coordinating parts ordering, job progression, and repair sequencing

Cost Control & Decision Making

Ensure repair decisions are cost-effective and transparent, Balance safe repair practices with business needs, insurer policies, and customer expectations, Review repair estimates and authorisations .

Skills & Experience Required

Essential

  * Experience in vehicle damage assessment, bodyshop, or repair control

  * Strong knowledge of vehicle repair methods and damage assessment

  * Ability to liaise confidently with repairers and suppliers

  * Good organisational and time-management skills

  * Strong attention to detail

  * Full UK driving licence

Desirable

  * Experience within vehicle rental, fleet, or accident management

  * Knowledge of ADAS systems and modern vehicle technologies

  * Estimating system experience (Audatex / GT Motive / similar)

  * Mechanical knowledge or bodyshop background

Personal Attributes

  * Proactive and solution-focused

  * Strong communication skills

  * Commercial awareness

  * Team player with independent working ability

  * Calm under pressure

Salary & Benefits

Competitive salary Bonus Scheme
Free Annual MOT
Discounted Vehicle Repairs
5% Employee Pension Contribution
Friendly Family-Run Working Environment

Job Type

Full-time

Permanent

Monday – Friday (with occasional flexibility if required)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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