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Vehicle Damage Assessor
Job Posted: a day ago
Salary: £ 50,000 - 55,000 / Annum
Job Type: Permanent
Location: Swindon, Gloucestershire
Expire in: a month
Job Description
Vehicle Damage Assessor
Repair Centre
Up to £55,000 per annum
45 hours per week
Location: Swindon SN5
What we offer
* Excellent salary plus incentive
* 30 days annual leave (inclusive of bank holidays)
* Workplace pension scheme
* Free Training and Development
* Employee long service rewards
* Employee well-being services
* Free uniform (and PPE)
* Life insurance
Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.
About the role
As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.
Key Responsibilities
* Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
* Negotiation – Liaise with engineers and assessors to agree on repair costs.
* Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
* Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
* Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
* Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
* Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
* Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
* Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
* Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs.
This role offers the right candidate the opportunity to act as an Assistant to the Repair Centre Manager, supporting day-to-day site operations and contributing to the overall performance and efficiency of the centre.
You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.
About you
You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.
What we look for
* A minimum of 5 years’ experience in vehicle damage assessment.
* Strong understanding of modern repair methods and the ability to maximise repair opportunities.
* Ability to balance quality, efficiency, and profitability.
* Capable of working collaboratively with minimal supervision.
* Able to clearly explain repairs, build trust, and enhance customer satisfaction.
* Willingness to embrace continuous learning and improvement.
* Experience using Audatex, GT Motive, and other assessment tools.
* IMI VDA accreditation
Why join the Motofix family?
* Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
* Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
* Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “ExcellentBefore You Apply
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Looking for your next career move? Join a top company hiring Vehicle Damage Assessor job near me in Swindon, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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