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Vehicle Recall Program Coordinator
Job Posted: 3 days ago
Salary: £ 29.59 - 29.59 / Hour
Job Type: Contract
Location: Basildon, Essex
Expire in: 25 days
Job Description
Our worldwide automotive supplier are seeking a Vehicle Recall Program Coordinator based in Dunton, Essex
Responsibilities:
* This important and high-profile role provides key project management in launching Field Service Actions (Safety Recalls, Customer Satisfaction Programs, Update Prior to Sale and Warranty Extensions)
* Develop cost effective dealer repair strategies for vehicle concerns.
* Create Dealer Bulletins, Service Instructions and Customer Letters.
* Set-up affected vehicle populations in PTS, GRID and GCAMP systems.
* Work closely with the Office of General Council.
* Work with translations agencies.
* Liaise with Market Surveillance Authorities and other Government and regulatory agencies across Europe regarding announcements of potential Safety, Compliance or Emissions Recalls, and monitoring and reporting progress.
* Liaise with all National Sales Companies in Europe and Global Offices.
* Liaise with Ford parts Supply Chain Management.
* Liaise with Public Affairs, Customer Experience Teams, and Customer Contact Centres.
* Be an active member of the Government Enquiry Review Committee and Critical Concern Review Group and attend all relevant meetings.
* Provide Recall status input to various forums, attending and presenting to senior management teams when required.
* Liaise with customer letter mailing agency.
* Ensure departmental processes/records are compliant with current/future audit requirements.
Skills Required:
* Recalls and Service Program Coordinator Interpersonal and communications skills, IT skills (Excel, Word, PPT), analytical skills.
* Able to multitask and manage multiple programs effectively.
* Able to work under pressure
Experience Required:
* Vehicle engineering and / or Dealer Workshop experience
Education Required:
* Degree in Engineering, dealer workshop repair process. Master Technician trainedBefore You Apply
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Looking for your next career move? Join a top company hiring Vehicle Recall Program Coordinator job near me in Basildon, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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