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Vehicle Service Advisor

Job Posted: 25 days ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: DE14, Burton upon Trent, Staffordshire

Expire in: 3 days

Job Description

The Role
We are looking for an experienced Vehicle Service Advisor to be the link between our customers and workshop team.
This is an exciting opportunity to join a well-established automotive business as they open a brand-new branch. You’ll have the chance to play a key role in shaping the customer experience, working closely with the Workshop Controller and having the freedom to bring your own ideas, personality, and creativity to the role.
Rather than being just another number in a large group, you’ll have the autonomy to make an impact, build strong customer relationships, and help create something special from the ground up.
What You’ll Be Doing
  * Welcoming customers and discussing vehicle issues
  * Booking vehicles into the workshop system
  * Preparing service and repair estimates
  * Communicating with technicians about work required
  * Updating customers on progress and costs
  * Ordering parts when needed
  * Managing invoices, payments, and paperwork
  * Supporting warranty claims and service plans
  * Maintaining accurate customer records
  * Delivering excellent customer service at all times
What We’re Looking For
  * Experience as a Service Advisor, Automotive Receptionist, or similar role
  * Good understanding of vehicle servicing and repairs
  * Strong customer service and communication skills
  * Organised and able to handle multiple jobs
  * Comfortable using workshop or DMS computer systems
  * Full UK driving licence preferred
Bonus Skills (Not Essential)
  * Multi-brand vehicle experience
  * Warranty administration knowledge
  * Sales or upselling experience
  * Knowledge of Garage Hive
If you feel like you could be the person we're looking for, apply today! We'd love to hear from you

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Looking for your next career move? Join a top company hiring Vehicle Service Advisor job near me in DE14, Burton upon Trent, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!