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Venue Manager
Job Posted: 8 days ago
Salary: £ 50,000 - 50,000 / Annum
Job Type: Permanent
Location: Skegness, Lincolnshire
Expire in: 20 days
Job Description
One of our Hospitality clients require an experienced and passionate Leader to oversee and manage all aspects of running their multi venue operation.
You will lead all day-to-day operations of a WET trade venue, driving exceptional guest experiences, tight control of commercial performance, and the development of a highly engaged, service led team.
Main Duties:
* Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality.
* Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales.
* Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance.
* Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments.
General Duties:
* Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns.
* Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment.
* Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages and premium serves).
* Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible.
* Be highly visible during peak trading to support, coach and solve issues in real time.
Operational Excellence, Safety & Compliance:
* Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing.
* Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene.
* Maintain full audit readiness across
* Bar cleanliness and organisation.
* Food safety.
* H&S and COSHH.
* Security, cash handling and stock holding.
* Brand standards.
* Lead venue opening/closing routines and complete daily operational checks.
* Escalate risks appropriately and own corrective actions.
Key Knowledge Requirements:
* Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment.
* Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing.
* Proven commercial acumen with experience delivering stock yield targets and improving financial performance.
* Experience working with multiskilled teams in fast paced, high-volume operations.
* Strong problem solver with the ability to stay calm and lead during pressured trading periods.
* Demonstratable experience of leading teams to success, this includes proficiency in:
* Delivering team training.
* Setting standards and role modelling this behavioBefore You Apply
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