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Venue Operations & Events Manager
Job Posted: 10 hours ago
Salary: £ 38,000 - 42,000 / Annum
Job Type: Permanent
Location: City of London, London
Expire in: a month
Job Description
An incredible opportunity to work for an iconic London venue and cultural institution that is renowned for delivering exceptional nightlife experience and events.
I am looking for a Venue Operations Manager to join our passionate team. This is a hands-on leadership role where you'll be responsible for ensuring that long-standing weekly club nights to high-profile DJ sets and themed events night runs smoothly, safely, and memorably.
About the Role:
As Venue Operations Manager, you'll lead the front-line operation of the venue during your assigned shifts. You'll manage a large and diverse team - including bar, security, and support staff - ensuring a safe, high-quality experience for our guests and a high-performing environment for our staff.
Key Responsibilities:
Oversee day-to-day club operations during shifts.
Manage staffing on shift - including security, bar teams, and floor staff.
Liaise directly with artist teams, technicians, and hospitality staff to create an environment where artists, guests, and staff feel supported and inspired.
Ensure full compliance with health & safety and licensing regulations.
Handle customer issues professionally and maintain high service standards.
Monitor crowd control and entry/exit flow.
Lead staff briefings and debriefings; train and support new team members.
Coordinate cleaning and maintenance needs with relevant teams.
Monitor inventory and support procurement as required.
Report incidents, performance updates, and insights to the General Manager.
Events - Work with the Events team to deliver corporate/private events; coordinate logistics, create event briefs, and ensure successful execution.
Bars - Oversee all bar operations; drive sales per head, manage stock, train staff, and ensure licensing compliance.
Operations - Lead venue logistics; manage rotas, maintenance schedules, security coordination, and facility improvements.
What We're Looking For:
Experience in club or late-night operations is essential, and a passion for music, people, and events is a must.
A personal licence (or willingness to obtain one) is highly desirable. Familiarity with ticketing systems, event scheduling tools, and bar operations will be an advantage.
A confident leader with excellent communication and team management skills.
Calm under pressure and passionate about customer service.
Strong knowledge of health & safety, licensing laws, and operational standards.
Flexible, reliable, and able to thrive in a busy nightlife environment.
If this sounds like you send your CV now!
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