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Vet receptionist
Job Posted: 3 days ago
Salary: £ 23,000 - 25,000 / Annum
Job Type: Permanent
Location: PE31, Fring, Norfolk
Expire in: 24 days
Job Description
The Role
Days and hours are currently flexible (roughly 20 hours per week), but we do require consistent availability for Saturday mornings. The previous Head Receptionist covered Thursday–Saturday; new schedules will be agreed collaboratively.
As our Veterinary Receptionist, you will be the first point of contact for clients and their pets, ensuring a welcoming, organized, and efficient experience. Your core responsibilities will include:
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Client Liaison & Appointments: Greet clients and check in patients; answer phone calls and emails; schedule and confirm appointments; manage waiting lists.
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Administration & Records: Maintain accurate client/patient records in our practice management software; process payments, insurance claims, and invoices.
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Customer Service: Provide clear, compassionate communication regarding consultations, treatments, and follow‑up care; resolve basic queries or direct them to the clinical team.
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Team Support: Coordinate with veterinary nurses and veterinarians to optimize daily workflow; assist with general administrative tasks (filing, restocking supplies, basic data entry).
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Saturday Cover: Work every Saturday morning (8:30 am – 12:30 pm) to ensure continuity of service.
Days and hours are currently flexible (roughly 20 hours per week), but we do require consistent availability for Saturday mornings. The previous Head Receptionist covered Thursday–Saturday; new schedules will be agreed collaborativelyBefore You Apply
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Looking for your next career move? Join a top company hiring Vet receptionist job near me in PE31, Fring, Norfolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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