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Veterinary Care Assistant (VCA) / Patient Care Assistant (PCA)
Job Posted: 5 hours ago
Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Veterinary Care Assistant (VCA) / Patient Care Assistant (PCA)
Petals Vets – Surrey Quays, London
Salary: £27,000
Petals Vets is a proudly independent small animal practice based in Surrey Quays, London, and we are looking for an experienced Veterinary Care Assistant (VCA) / Patient Care Assistant (PCA) to join our friendly and growing team.
Hours
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Initially alternating weekly shifts of 9am–5pm and 11am–7pm
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Progression to a 4-day week (9am–7pm) once the next team member joins
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1 in 3 Saturday mornings (9am–1pm) with time back in the week
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No out-of-hours or bank holidays
Experience Required
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Previous VCA experience essential
About Us
We’re an independent practice with a warm, personal approach. In just seven months, we’ve built a loyal client base who appreciate our compassionate, individualised care. We believe that when our team feels supported and inspired, outstanding patient care naturally follows.
About the Clinic
You’ll work directly alongside both practice directors in a modern, purpose-built clinic where your ideas genuinely help shape how we grow.
Our facilities include:
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Digital X-ray and ultrasound
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Spacious operating theatre
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Dedicated RVN consult room
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Separate cat ward
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In-house laboratory
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Comfortable staff welfare area
The Role
This is a varied, hands-on role supporting all daily aspects of clinic life. You’ll play a key part in patient care, clinical support, and maintaining smooth day-to-day operations.
Clinical Duties
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Assisting vets and nurses with clinical procedures
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Preparing patients for theatre and supporting recovery
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Maintaining hygiene and cleanliness in clinical areas
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Handling, feeding, and caring for inpatients
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Stock control and equipment support
Client Care Duties (as required)
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Welcoming clients and pets
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Managing calls, bookings, and payments
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Providing information about services and care
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Supporting the client care team to ensure a seamless experience
Why You’ll Love Working With Us
Great work–life balance
£27,000 salary
Supportive, kind, and collaborative team culture
Opportunity to grow with a developing practice
Hands-on, varied role across all areas
Staff perks: free consultations & discounts on treatments and medications
Chance to make a real impact in building a much-needed local community clinic
About You
We’re looking for someone who:
Has previous VCA experience
Brings positivity, warmth, and team spirit
Shows compassion for pets and their owners
Is organised, reliable, and adaptable
Enjoys working collaboratively in a supportive environment
Maintains high standards of care and professionalismBefore You Apply
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