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veterinary receptionist
Job Posted: 20 minutes ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Redhill, Surrey
Expire in: a month
Job Description
Please only apply if you have receptionist experience
Veterinary Receptionist – Full-Time (40 Hours per Week)
We are looking for a full-time Veterinary Receptionist to join our welcoming and supportive team. This is a 40-hour per week role, working across all three of our branches on a rotational basis between 8:00am and 7:00pm, including 1 in 4 Saturdays.
Key Responsibilities:
As the first point of contact for our clients, you’ll play a vital role in ensuring smooth day-to-day operations. Your duties will include:
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Answering telephone calls professionally and courteously
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Greeting clients and their pets on arrival
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Booking appointments and surgical procedures
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Processing repeat prescription requests
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Ordering pet food for clients
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Handling payments and client billing
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Dispensing prescribed medications
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Registering microchips
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Promoting the PVS Health Plan
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Providing basic guidance on vaccinations, flea/worm treatments, and neutering
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Assisting with animal handling when required
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Maintaining cleanliness in line with the rota
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End-of-day cashing up procedures
About You:
We’re looking for someone who is:
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Proactive and able to multitask in a fast-paced environment
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Calm under pressure and confident when communicating with clients
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Organised with strong IT and administrative skills
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Passionate about delivering excellent customer care
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Flexible and a strong team player
Previous experience in a veterinary practice is preferred but not essential, as full training will be provided.
Salary:
Starting from £12.21 per hour, dependent on experience.
If you're enthusiastic, compassionate, and ready to become a valued part of our team, we’d love to hear from youBefore You Apply
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