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Veterinary Receptionist / Veterinary Care Assistant (VCA)
📍 Near Walton-on-Thames, Surrey
💷 Salary: Up to £28,000 DOE
🕒 Full-Time Position
We are currently recruiting for a friendly, organised, and enthusiastic Veterinary Receptionist / Veterinary Care Assistant (VCA) to join a welcoming and supportive veterinary practice near Walton-on-Thames.
This is an excellent opportunity for someone who is passionate about animal care and enjoys delivering exceptional client service in a busy practice environment.
The Role
As a key member of the team, you will be the first point of contact for clients and their pets, ensuring a positive experience from the moment they enter the practice. You will also assist the clinical team with day-to-day duties, helping to ensure the smooth running of the practice.
Responsibilities include:
* Welcoming clients and their pets into the practice
* Managing appointments and telephone enquiries
* Handling client payments and administrative tasks
* Maintaining accurate patient records
* Supporting the veterinary team with patient care and handling
* Preparing consultation rooms and maintaining cleanliness throughout the practice
* Assisting with the day-to-day running of the hospital
About You
We would ideally like to hear from candidates who have previous experience working within the veterinary industry, either as a Veterinary Receptionist, Veterinary Care Assistant, Animal Care Assistant, or in a similar role.
The ideal candidate will have:
* Previous veterinary practice experience (preferred)
* Excellent communication and customer service skills
* A caring and compassionate approach towards both clients and their pets
* Strong organisational skills and attention to detail
* The ability to work well within a team and independently when required
* A positive and proactive attitude
What's on Offer?
* Competitive salary of up to £28,000 depending on experience
* Full-time permanent position
* Supportive and friendly working environment
* Opportunity to develop your veterinary career
* Varied and rewarding role within a busy practice
If you're looking for your next opportunity within a fantastic veterinary team and would like to learn more, we'd love to hear from you.
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