Expire in: a month
Virtual Care Advisor
Location: Guildhall, Frankwell Quay, Shrewsbury, SY3 8HQ
 Salary: £13.90 per hour PAYE.
 Hours: Full-time, 37 hours per week, Monday - Friday: 9am - 5pm with 30 minute unpaid break.
 Duration: Temporary basis, 3-month temporary contract with potential for fixed-term opportunity.
Join Shropshire Council's Customer Services Team as a Virtual Care Advisor!
Are you passionate about delivering high-quality care and support in innovative ways? Opus People Solutions are recruiting on behalf of our Client, Shropshire Council, for a dedicated individuals to join our pioneering Virtual Care Delivery Service, which uses Technology Enabled Care (TEC) to provide remote support to clients across the region.
What You'll Do:
Deliver scheduled remote video care calls to individuals, promoting independence and wellbeing.
Engage clients in meaningful conversations and prompt daily tasks such as mealtimes, personal care, and medication.
Monitor TEC systems and dashboards to ensure prompt acknowledgements and escalate concerns appropriately.
Maintain accurate, real-time records of all interactions using our designated system.
Provide consistently excellent customer service and contribute to a supportive virtual care environment. 
What We're Looking For:
Relevant previous care experience as a Support Worker, Care Assistant.
Strong IT literacy and confidence using digital systems.
Excellent communication and interpersonal skills.
Ability to build positive relationships and provide empathetic support remotely.
Demonstrates strong understanding of confidentiality, with a friendly, welcoming, and professional approach. 
Why Join The Team?
Be part of an innovative team transforming care delivery.
Work in a supportive, forward-thinking environment.Opportunity to apply for a fixed-term contract after the initial 3 monthsDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Virtual Care Assistant job near me in Shrewsbury, Shropshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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